PLEASE NOTE: Our clinic is moving! Beginning April 8, 2024, our new address will be:
5241 Six Forks Road, Suite 100, Raleigh NC 27609

What to Expect at an Appointment

Find Out How to Prepare for Your Visit

Checking In

Please arrive 15 minutes before your appointment. Sign in at our check-in desk and have a seat. Our staff will help you fill out and sign all required forms, which provide information about your insurance, age, occupation, history of family illnesses, medications, etc. Please let the front desk staff know of any changes to your address, telephone numbers, or insurance coverage. All information is kept strictly confidential.

Registration

After your appointment is made, you can print the registration forms from the link below. You can also request that forms be mailed to you. Please complete as much information as possible. If questions do not apply to you, write “N/A” in those fields. All forms must be completed when you arrive for your appointment.

Wait Time and Emergencies

Because we sincerely value your time, we strive to stay on schedule so you can see your neurosurgeon within minutes of your arrival. However, sometimes schedules change due to an emergency or prolonged surgery. These occasional circumstances may require rescheduling of all or some of the day’s appointments. The physician may elect to see patients at a later time that day. If you are unable to wait, we’re happy to reschedule your appointment to the earliest time available.

Talking with Staff

You may speak with a doctor’s secretary, nurse, or physician assistant about your condition, prior tests, and treatment. It is important to be as informative and honest as possible. The support staff works directly with your neurosurgeon to provide you with high-quality care. The information you give will be relayed to the doctor. Our caring staff can explain tests, surgery, and postoperative care. We are easy to reach and happy to address any questions or concerns you might have. We work to give you the finest health care along with courteous, helpful service.

Making the Most of Your Examination

Your examination is tailored to your symptoms, test results, records, and the information you provided. It is vital that you let your neurosurgeon know your concerns and questions. We want you to fully understand your condition, and to not leave the office with unanswered questions. We’ll also make sure your family doctor is updated on your condition and will share copies of your records.

Tests

After the doctor reviews your information and completes the examination, he or she may decide you need more testing. The doctor’s support staff will give you information about the test and schedule it for you. We will call your insurance company to verify authorization, if necessary. It’s also a good idea to call your insurance company before the test to verify their authorization. Learn about common tests and procedures we may request.