Release of Health Information
Raleigh Neurosurgical Clinic has partnered with Sharecare to fulfill your requests for records.
Raleigh Neurosurgical Clinic is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.
To request medical records from our facility, please click the appropriate option here:
- I am the patient or the patient’s legal guardian
- I am an attorney, insurance company, or other third party
You will be required to provide a valid email address and a government-issued ID.
If you are unable to complete the electronic request form, please download and complete our paper authorization form. Fax completed forms to 866-821-0174 or email them to medicalrecords@raleighneurosurgical.com. The authorization form must be legible and complete. Authorizations that are illegible or incomplete will be returned. Please note the processing of records is fastest using the online form.
Who can complete the authorization form?
Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/ Conservatorship.
When will my online medical record request be ready?
Your records will be ready in 3-5 business days from the receipt of your electronic request.
How do I check the status of my request?
Go to https://recordstatus.sharecare.com or call us at 858-244-1811
How do I contact Customer Service?
You may call: 858-244-1811 or contact Support for live chat: https://hds.sharecare.com/contact-us/